Return & Refunds

Since each piece is handcrafted and made to order, we currently do not accept returns. However, we do offer exchanges for eligible cases such as size issues or wrong items received.

If your item arrives damaged or you receive the wrong product, contact us within 24 hours with photos or a video. We will review the case and arrange a replacement.

Orders can only be cancelled within 12 hours of placing them, as production begins shortly after confirmation.

Refunds are issued only if the order is cancelled within the allowed cancellation window. Once the crafting process has begun, refunds are not available.

If the size doesn’t fit, we offer a one-time size adjustment or exchange, depending on the design. Additional charges may apply for resizing on certain pieces.